Name: Novalco Oy Contral Clinics
ID number: 1749729-5
Address: c/o Terveystalo, Keskuskatu 7, 00100 HELSINKI
Name: Jukka Keski-Pukkila (CEO)
Address: c/o Terveystalo, Keskuskatu 7, 00100 HELSINKI
Personal Data (or Data) - Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data - Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User - The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject - The natural person to whom the Personal Data refers.
Data Controller (or Owner) - The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website - The means by which the Personal Data of the User is collected and processed.
Service - The service provided by this Website as described in the relative terms and on this Website.
This section explains generally the sources from which, and the means by which, we collect and process personal information.
If you contact us in relation to any of the Services (via email, telephone, post or otherwise), We may collect and retain your contact details and your communication for the purpose of handling your query and keeping records of communications.
We collect personal information by a variety of means and methods, including the following:
The personal information we collect varies by user, transaction, and purpose, but our primary purpose is the efficient and satisfactory conduct of our business and for related legal purposes.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as contacting the User and sending emails using mailing list. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
We use the personal information that we collect or receive from our Users for the purposes described in this Policy and for other business purposes allowed by law, including the development, delivery, and performance of our services, sharing with our affiliates for related business purposes, and as follows:
Contral Clinics takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Contral Clinics, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Contral Clinics. The updated list of these parties may be requested from the Owner at any time.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with Contral Clinics using the information provided in the contact section.
*All customers' health information is stored in our partner Terveystalo's systems, and access to them requires a treatment relationship between the customer and Novalco Oy Contral Clinics staff. Health information is protected by Terveystalo. In addition to health data, Tervaystalo also acts as a data controller for personal data collected during Terveystalo's appointment booking.
We may share your personal data with following recipients:
Individual information can be handed over to a debt collection agency for the collection of unpaid invoices.
Novalco Oy Contral Clinics ensures by reasonable means that its subcontractors who process personal data are reliable, process data according to the requirements of the data protection regulation and within the EU/EEA area. Subcontractors are required to provide evidence of sufficient technical and organizational personal data protection measures (e.g. ISO 27001 certificate). Novalco Oy Contral Clinics undertakes to maintain a list of its sub-processors and to hand over the list upon written request.
The User's Personal Data may be used for legal purposes by Contral Clinics in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from Contral Clinics at any time. Please see the contact information at the beginning of this document.
Our Website may contain links or references to third party Websites. These Websites are outside of our control, and the privacy policies of these sites may differ from our own. Please be aware that we have no control over these third-party Websites and our Privacy Notice does not apply to such Websites. We encourage you to check the Terms of Service and privacy policies of such sites before disclosing any personal information via such sites. The privacy notice of the third party site will govern how information collected from you is used by the owner of the Website. You can always know what Website you are on by checking the Uniform Resource Locator (URL) in the location bar within your browser.
Should the changes affect processing activities performed on the basis of the User’s consent, Contral Clinics shall collect new consent from the User, where required.